Your customers are everywhere, and providing excellent multi-lingual 7x24 support is incredibly difficult.
GLCSR provides you with fluent experts in any language quickly to deliver support anywhere in the world. We
can scale as you need us to, for both short and long term campaigns and programs.
Contact centers can be an endless cycle of hiring, training, burnout, attrition, and more hiring. GLCSR provides
trusted, educated, and experienced product experts so you can focus on your core business. We can
also provide follow up outbound support as part of our GL Proactive Dialer service. Waiting for your customers
to contact you is unproductive, unpredictable and creates issues with managing resources through
peaks and valleys of traffic.
GLPD offers options to productively keep customers informed using proactive outbound and campaign
management, which delivers high performance, extraordinary flexibility and lets you design your communications
processes to improve efficiencies.