SIP

Unified Communications & Collaboration (UC&C Routing) Routing:

It’s no secret that modern enterprises are turning to best-of-breed cloud services and SaaS solutions as a way to gain flexibility in how they deploy and manage their critical business technology. One of these critical business technologies is reliable Telephony Services. Most enterprise customers are migrating to the cloud for variety of reasons such as

  • Reducing their overall cost of ownership by eliminating expensive on-premise voice infrastructures
  • Accommodate the changing needs of a valuable workforce and allow flexibility to work from anywhere
  • Provide a greater level of agility, enabling the rapid scale-up or scale-down of critical communications services as your business requires

The majority of organisations have recognised the benefit of leveraging their investment in collaboration tools such as Microsoft Teams, Cisco WebEx and Zoom to further enhance their customer care/customer interaction strategies and extend access to the PSTN while removing their dependency on expensive on-premise traditional telephony infrastructures.

Benefits of UC&C Routing:

GL UC&C Routing has been developed to integrate and enhance the value of our customers investments in the following Cloud Service Provider solutions.

  • Microsoft Teams PBX
  • Cisco Webex Calling PBX
  • Zoom Phone services

These Cloud Service Provider solutions offer a hybrid model along with a more flexible path to an organization’s journey to the cloud.

Through the use of an Administration Portal for ease of management, users have a streamlined desktop and mobile client for all interactions, e.g. phone calls, chat and meetings.

With GL UC&C Routing, our customers can benefit from a managed service offer to include an SBCaaS model, or simply subscribe to a Bring Your Own Carrier (BYOC) option for those customers already under contract with another PSTN provider.

GL UC&C Routing offers our customers the flexibility and choice to achieve their communications goals.

GL UC&C Routing – the Bigger Picture

PSTN enable your collaboration suite and connect to the outside world seamlessly and cost effectively.

What you can expect with UC&C Routing:

Below are the core business challenges that we have been addressing for our customers, and we welcome the opportunity to discuss how we can support your needs.

  • Enhance your Microsoft Teams, WebEx or Zoom solution
  • Simplify your journey to the Cloud
  • Improve your employee and customer engagement model
  • Reduce costs
  • Increase flexibility

Interested in this product?

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