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GLSIP has been developed by the experts at Group of Gold Line specifically to help businesses migrate from legacy telephony to VoIP and the multimedia world of Unified Communications (UC). Session Initiation Protocol (SIP) has become the underlying protocol for IP-based communications. Whereas legacy PBX phone systems rely on T1-based PRIs for connectivity to a carrier network, SIP provides trunks that are virtual connections to IP networks. GLSIP is the trunking service businesses need for an end-to-end solution by providing a variety of cost savings and an array of new benefits that go above and beyond VoIP, while drastically reducing IT costs and resources.
Benefits of GLSIP
Legacy-based phone systems have well served businesses for decades – PSTN connectivity has been expensive, and PRIs have had limited flexibility, especially in supporting the applications that drive today’s productivity. Cloud-based GLSIP overcomes these limitations and provides IT with new capabilities, regardless of the existing PBX infrastructure. These benefits are summarized as follows.
GLSIP – The Bigger Picture
A typical design for a business with multiple locations. using both legacy TDM PBX & IP PBX
What you can expect with GLSIP
Below are core business challenges that we have been addressing for our customers, and would welcome the opportunity to discuss how we can do the same for your contact centre challenges.
Quality of Service
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